Frequently Asked Questions (FAQs)

Warranty, Shipping, and Returns

How can I avail my warranty?

Your Joon watch comes with a warranty of 12 months. For further information, visit our Warranty Page. We got you!

How long will it take to receive my order?

Typically, deliveries can be anticipated within a favorable time frame of 3-5 days. Our esteemed partnerships with top-notch delivery providers guarantee timely product arrivals, allowing our customers to vibe at the earliest.

Are there any shipping charges?

No way! We do not charge any additional shipping charges. You cannot charge for shipping a vibe! ;)

Do you offer returns?

Unfortunately, returns are not within our ethos at this point in time. We're pretty confident that you'll find a vibe in our collection that'll have you dancing with joy – so there won't be any need to return! More on this soon…

Product

Where are the Joon products made?

Joon products are conceived and crafted with love at our Mumbai headquarters, embodying the spirit of New India. At Joon, we wholeheartedly engage in nurturing India's dynamic ecosystem, ensuring our active contribution to its prosperity.

How do I place a bulk or corporate order?

We relish the chance to expand our colossal Joon community. Simply reach out to us at corporate@joonlifestyle.com, and our exceptional team will promptly respond. No surprises here, but an enticing offer eagerly awaits you. ;)

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